Privacy Policy

1. Introduction

This Privacy Policy explains how QuickLaunchWeb collects, uses, shares, and safeguards personal information in connection with our website and services. By using our website or purchasing our services, you agree to the collection and use of information in accordance with this policy. We serve customers around the world but primarily in the United States, and we comply with applicable privacy laws in the jurisdictions where we operate.

2. Information We Collect

We collect the following categories of information:

• Information you provide: Name, email address, phone number, business name and address, logo, photos, services offered, and other onboarding details.
• Payment information: Stripe processes subscription payments on our behalf. We do not store full payment card numbers on our servers.
• Analytics and usage data: Device type, browser type, pages viewed, and time spent on pages via tools like Umami, Vercel Analytics, or Google Analytics.
• Cookies and similar technologies: We and our partners use cookies to operate the site and analyze traffic.

3. How We Use Information

We use personal information for the following purposes:

• Provide services: Build, host, and maintain your website, process payments via Stripe, and deliver support.
• Communicate: Contact you about onboarding, updates, support requests, and marketing offers (you may opt out at any time).
• Improve and secure: Analyze usage, improve the experience, and protect against fraud and abuse.
• Legal compliance: Comply with legal obligations, enforce our Terms, resolve disputes, and protect our rights.

4. Legal Bases for Processing (EU/UK users)

If you are located in the EEA or United Kingdom, we process personal data based on:

• Contractual necessity: To provide the services you request.
• Legitimate interests: To improve services, prevent fraud, and maintain security.
• Consent: For non-essential cookies and marketing communications.
• Legal obligations: To comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties, including:

• Payment processors: Stripe, to process subscription payments.
• Hosting and infrastructure: Vercel and similar providers.
• Analytics providers: Umami, Vercel Analytics, or Google Analytics.
• Service partners: Optional add-on services you request.
• Compliance and legal: If required by law or to protect rights, property, or safety.

These third parties process personal data on our behalf and are bound by contractual obligations to keep information confidential and use it only for disclosed purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, and analyze traffic. Some cookies are essential for the site to function; others are used for analytics and marketing.

If you are located in a jurisdiction that requires cookie consent, we will display a cookie notice and allow you to accept or decline non-essential cookies. At present we do not show a cookie banner, but as we expand internationally we may implement one. You can also modify cookie settings in your browser, though disabling cookies may affect site functionality.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. Because we maintain only a small database, we may store data until the database reaches capacity. If we plan to delete data because our database is full, we will provide notice so you can request a copy of your data. You may request deletion of your personal information at any time, and we will delete it as soon as practicable, subject to legal obligations. Upon request, we will export your data and then remove it from our systems.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold.
• Correction: Request corrections to inaccurate information.
• Deletion: Request deletion of your personal data, subject to legal exceptions.
• Opt-out of marketing: Unsubscribe from marketing emails.
• Opt-out of cookies: Decline non-essential cookies where required.
• Data portability: EEA/UK users may request a transfer of personal data.
• Do Not Sell/Share (California residents): We do not sell personal information. If we later share personal data for cross-context behavioral advertising, we will provide notice and an opt-out mechanism as required by CCPA/CPRA.

To exercise these rights, contact us at anthotranllc@gmail.com. We may need to verify your identity before processing your request.

9. Children's Privacy

Our services are intended for adults and businesses, not for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will delete it. If you believe a child has provided us with personal information, please contact us.

10. International Data Transfers

QuickLaunchWeb is based in the United States and serves customers globally. By using our services, you understand that your information may be transferred to, stored in, and processed in the U.S. or other countries. These countries may have data-protection laws that are different from those of your jurisdiction. If you are in the EEA/UK, we rely on standard contractual clauses or other legal mechanisms to lawfully transfer your personal data.

11. Data Security

We implement reasonable technical and organizational measures to protect personal information, including encryption in transit, restricted access, regular backups, and secure hosting. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date. In some cases, we may also send an email notification. Your continued use of our services after changes take effect signifies acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact Anthony Tran at anthotranllc@gmail.com or via our support form.